Opera Cloud Property Management System

Solutions

Opera Cloud Property Management System

Oracle Hospitality OPERA Cloud Property Management is a cloud-based, mobile-enabled platform for next-generation hotel management. Based on OPERA 5, the leading enterprise solution suite for the hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, and secure data storage. With unprecedented integration capability, it allows hotels of all types and sizes to rapidly incorporate best-of-breed solutions – regardless of origin – accelerating innovation to enhance operations and deliver exceptional guest experiences.

Enhance guest experience

Recognise customers at every point across the hotel’s business with OPERAs immediate response 360o guest profile and detailed historical information
Foster guest loyalty at check in by referring to their preferences
Attract repeat business and track campaign performance with direct email correspondence

Increase revenue

Increase incremental revenue with automated upsells and dynamic packaging
Maximise revenue with a dynamic rate management engine that caters for the varied needs of the everyday
Improve the average daily rate with systematic control of rate schedules
Strengthen quality of sales at numerous distribution points with direct integration to Channel Management tools such as SiteMinder, myfidelio and Ezyield
Increase traffic to in-house facilities by incorporating upsell features and packages upon check-in

Improve productivity

Easily access information that is logically arranged in to a ‘launch pad’ area
Quickly learn the more advanced functionalities using the extensive help system which delivers knowledge to the end user when and where they need it
Easily find indusry resources experienced with OPERA PMS as over 40,000 + properties globally use OPERA
Ensure you get the most out of your property management system with interactive online help
Get accurate and useful information about your property in real time with over 200 reports available out-of-the-box plus a wizard-driven report writer

OPERA PMS Features

Profile Management

Oracle's OPERA Cloud Property Management System (PMS) offers comprehensive profile management features designed to enhance hotel operations and guest experiences. This system allows hoteliers to maintain detailed guest profiles, manage reservations, and optimize room assignments with automation tools.

Rate Management

includes robust revenue and rate management features designed to maximize hotel profitability. These features enable hotels to optimize their pricing strategies dynamically and efficiently. OPERA Cloud's rate management capabilities provide hotels with the tools needed to implement effective pricing strategies, optimize revenue, and streamline operations, ultimately enhancing both profitability and guest satisfaction.

Streamlining Group Management

OPERA Cloud offers a comprehensive suite of features specifically designed to enhance group management in hospitality settings. These features streamline the management of group bookings, conferences, and events, providing robust tools to maximize sales and improve operational efficiency. These features collectively enhance the ability to manage group bookings effectively, boost revenue through smart pricing and sales strategies, which will leveraging detailed insights and streamlined operations

Connect with Channel Management

OPERA Cloud includes a robust channel management feature designed to streamline the distribution of room inventory and rates across multiple online booking channels. This feature helps hotels maximize their reach and revenue by efficiently managing their presence on various Global Distribution Systems (GDS), Online Travel Agencies (OTA), and other distribution networks. It provides the hotels with powerful tools to efficiently manage their room distribution, optimize pricing strategies, and enhance overall operational performance. This integration ensures that hotels can reach a wider audience while maintaining control over their inventory and rates.

Comprehensives Dashboards

Opera Cloud comprehensive dashboards provide users with a centralized hub for monitoring and analyzing various aspects of their sales and event management operations. In its ability customize the available dashboard by user specific logins, the system is flexible to meet specific user requirements.

Easy Management of Reservations

The efficient methodology that is inbuild within Opera Cloud reservations module streamlines the booking process. The system permits to manage reservations across locations and properties. Its ability to easily manage individual, group, multi-segment, multi-legged and multi-rate are few of the functions available within the reservations function listing that increase operational efficiency.

Housekeeping Management

Having a comprehensive housekeeping module designed to streamline and enhance housekeeping operations for hotels, Opera Cloud provides a robust set of tools for managing and automating housekeeping operations, leading to increased efficiency, better communication, and enhanced guest experiences. The versatile housekeeping mobile app designed to streamline and enhance housekeeping operations. Key features of this app are aimed at improving efficiency, communication, and overall management of housekeeping tasks.

Powerful Reporting

The reporting function available within Opera Cloud simplifies reporting to provide better key metrics and operational insights that benefits management to make informed decisions. In its ability to have the reporting accessible anytime anywhere, management can make faster decisions with more accurate data available.

Multi Property Capability

Opera PMS (Property Management System) offers robust features for managing multiple properties within a single system, known as Opera PMS Multi-Property. This solution is particularly beneficial for hotel chains and groups, allowing them to streamline operations, enhance data consistency, and improve overall management efficiency across different locations.

Centralized Reservations Management
Shared Guest Profiles Across the Hotel Chain
Centralized Administration
Multi-Property Rate Management
Inter-Property Billing and Transfers
Centralized Inventory and Availability
Corporate and Group Bookings
Centralized Reporting and Analytics

Integrating with Third Party Vendors

Integrating third-party vendors with the Opera Cloud can significantly enhance hotel operations by connecting various services and systems. Opera PMS, a widely used hotel management software, supports numerous integrations, which can include

Point of Sale (POS) Systems
Revenue Management Systems
Channel Manager
In-Room Entertainment Systems
Customer Relationship Management (CRM) Systems
Key Card Systems
Accounting and Financial Systems
Event Management Systems
Energy Management Systems (EMS)

Expert Guidance for Hospitality Excellence

At HTPL, we offer specialised consulting services to help hospitality businesses thrive in a digital world. Our team provides strategic insights and practical solutions, from optimising digital experiences to enhancing operational efficiency, tailored to the unique needs of hotels and resorts.

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